Privacy Policy
Effective Date: January 1, 2025
Last Updated: May 30, 2025
Who we are
Zip Punch LLC (“ZipPunch,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes our policies and procedures on the collection, use, disclosure, and safeguarding of your personal data when you access or use our website, social media pages (including but not limited to Facebook), forms, or services (collectively, the “Services”). By interacting with our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following categories of personal information:
1.1 Personal Identifiers
- Full Name
- Email Address
- Telephone Number
- Business Name
- Job Title or Position
- Social Media Handle (when applicable)
1.2 Commercial and Business Information
- Business Type and Industry
- Business Size and Revenue Range (if provided)
- User preferences and form responses
1.3 Internet or Other Network Activity Information
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Referral source (e.g., ad click, search engine)
- Behavior on our websites (e.g., page views, form completion, bounce rate)
- Pixel and cookie identifiers (Meta Pixel, Google Analytics, etc.)
1.4 Sensitive Information
We do not intentionally collect or process sensitive personal data such as race, ethnicity, political opinions, religious beliefs, health information, or biometric data.
2. How We Use Your Information
We use personal information for the following business and commercial purposes:
- To provide and deliver lead generation services to our clients
- To communicate with you regarding inquiries, lead submissions, or services
- To personalize your experience and improve our content, targeting, and ad delivery
- To analyze, audit, and monitor usage trends and performance metrics
- To detect, prevent, and address technical issues, fraud, or abuse
- To comply with applicable legal obligations and regulatory requirements
3. Legal Basis for Processing (for EU/EEA Users)
Under the General Data Protection Regulation (GDPR), we rely on one or more of the following legal bases:
- Consent
- Contract performance
- Legitimate interest (e.g., business analytics, marketing)
- Legal obligation
4. Data Sharing and Disclosure
We may share your personal data with:
- Third-party service providers (e.g., CRM platforms, email marketing tools, web hosting, and analytics services)
- Clients or business partners for the purpose of lead fulfillment
- Payment processors and business operations vendors under contractual confidentiality obligations
- Governmental or regulatory bodies when legally required
We do not sell, rent, or trade your personal data for monetary consideration.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purpose(s) for which it was collected, including legal, accounting, or reporting obligations. Data that is no longer required is securely deleted or anonymized.
6. Cookies and Tracking Technologies
We use cookies and tracking tools such as:
- Meta Pixel (Facebook/Instagram)
- Google Analytics
- Conversion tracking pixels
- Retargeting cookies
You can manage cookie settings via your browser or opt-out through industry-standard mechanisms (e.g., NAI, DAA).
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Right to Access
- Right to Correction or Rectification
- Right to Erasure (“Right to be Forgotten”)
- Right to Data Portability
- Right to Object or Restrict Processing
- Right to Withdraw Consent at Any Time
You may exercise these rights by contacting us at: [Insert Email]. We will respond within the legally required timeframe.
8. Data Security
We implement technical and organizational measures to secure your personal data including:
- HTTPS encryption
- Access controls and authentication
- Data minimization principles
- Regular backups and secure storage
However, no system is impenetrable, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors. If we learn that we have collected personal information from a child under 18, we will promptly delete it.
10. Third-Party Links and Integrations
Our services may link to or integrate with third-party platforms (e.g., Facebook, Instagram, YouTube, scheduling tools). We are not responsible for the privacy practices or policies of those third parties. Please consult their policies directly.
11. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the United States or other jurisdictions. By using our services, you consent to such transfers.
12. Updates to This Policy
We may revise this Privacy Policy at any time. Changes will be posted with an updated effective date. You are encouraged to review it regularly.
13. Contact Information
If you have questions or concerns about this policy or your data, contact us at:
- Email: contact@zippunch.com
- Contact Page: https://zippunch.com/contact/